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Tomasz Szulczewski's avatar
Tomasz Szulczewski
Brass Contributor
Feb 24, 2021

Wrong Operating system version in Intune

I have a few devices which shows wrong OS version on device list in Intune. For example, I have a device which shows Operating system version: 10.0.18363.1198. But I logged remotely to this computer and system runs version 1909.

It makes me crazy as it marks some devices as not compliant.

 

Device is joined to Azure AD domain. Check-in with Intune without any problems. I am not sure what's the problem... 

Thanks for any clues.

Best,

Tomasz

 

Intune
Mobile Device Management (MDM)
      • Pa_D's avatar
        Pa_D
        Brass Contributor
        Feb 25, 2021
        From my experience, i cannot think of anything other than latency or bug in reporting. I would suggest raising a support request, while someone in this community respond to you.

        If you find a solution, please update.

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