Forum Discussion
Win10 Hybrid AD Joined Computers Unable to install apps from Company Portal
PKlapwijkI don’t have any Win32 apps that I packaged myself. We are only trying to push/make available MSI installers and Windows Store for Business apps in addition to the Microsoft-provided Office and Edge bundles. None of them install on any Windows 10 machine - leaving manual install the only option for us to get by. When we were troubleshooting, the management extension didn’t even create any logs until a couple of days ago and this has been going on for almost 2 months. All seems related to to the Company Portal.
tateseth The recommended way to go for installing LOB apps is win32, even if these are MSI files.
Win32 provides more control and better logging. I recommend to at least wrap one MSI into win32 package to test. As far as I know MSI isn`t tracked (anymore) during ESP.
The Intune management extension only handles win32 apps and PowerShell scripts, that is probably the reason you don`t see logging.
PKlapwijk I agree the logging is better with win32 apps. However, none of our apps are setup that way, nor is that an option. Some apps are Windows Store for Business apps that sync with Intune. I think our problem has something to do with our tenant because it immediately fails when you try to install an application. It doesn't even download the install files. Intune device management portal shows no status that a device has requested install either. While I don't have a win32 app already setup in Intune to test, I have a strong feeling they would have the same behavior as Windows Store and MSI apps. Have you ever run into the Company Portal saying "it's taking longer than usual to install this app" immediately after clicking the install button?