Why is "Activate device admin app" displaying when setting up Outlook on Android?
Hi Everyone, I'm not very experienced with the Intune product set and within my tenant I don't have admin access to manage any settings related to mobile access management. From the beginning of...
This doesn't seem puzzling at all. Microsoft Exchange (the technology that powers Outlook.com for consumers and Microsoft 365 email) has a feature that lets you remotely wipe (erase) a mobile device. The user can typically do this through Outlook on the web by going into settings > General > Mobile devices.
In order for the remote wipe to work, the Outlook app or native email app must have device admin rights to erase the entire phone or tablet.
In an enterprise, admins can also set policies to require a complex passcode, require encryption, and so forth. This lets them have some degree of security over enterprise data that may be in the email, calendar, contacts, etc. apps. The policies are enforced by using this device admin privilege.
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Android?","id":"message:778788","revisionNum":1,"repliesCount":11,"author":{"__ref":"User:user:271918"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:Microsoft-Intune"},"conversation":{"__ref":"Conversation:conversation:778788"},"readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:778788"},"body@stripHtml({\"truncateLength\":200})":" Hi Everyone, I'm not very experienced with the Intune product set and within my tenant I don't have admin access to manage any settings related to mobile access management. From the beginning of...","body@stringLength":"1209","rawBody":"
Hi Everyone,
I'm not very experienced with the Intune product set and within my tenant I don't have admin access to manage any settings related to mobile access management.
From the beginning of this week, I'm receiving reports from people installing the Outlook for Android app and connecting to our tenant that they are seeing an additional \"Activate device admin app\" screen that we were not expecting to see.
I'm not very experienced with the Intune product set and within my tenant I don't have admin access to manage any settings related to mobile access management.
From the beginning of this week, I'm receiving reports from people installing the Outlook for Android app and connecting to our tenant that they are seeing an additional \"Activate device admin app\" screen that we were not expecting to see.
None of the admins have reported making any changes at tenant level.
Are there any reasons why this message will have started appearing at this stage?
Could Microsoft have made a change to the configuration settings? (perhaps one that has been announced already)
Thanks everyone.
"},"Conversation:conversation:778788":{"__typename":"Conversation","id":"conversation:778788","solved":false,"topic":{"__ref":"ForumTopicMessage:message:778788"},"lastPostingActivityTime":"2023-11-17T11:26:42.191-08:00","lastPostTime":"2023-11-17T11:26:42.191-08:00","unreadReplyCount":11,"isSubscribed":false},"ModerationData:moderation_data:778788":{"__typename":"ModerationData","id":"moderation_data:778788","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"Revision:revision:778788_1":{"__typename":"Revision","id":"revision:778788_1","lastEditTime":"2019-07-30T03:59:48.125-07:00"},"ForumReplyMessage:message:3986308":{"__typename":"ForumReplyMessage","id":"message:3986308","conversation":{"__ref":"Conversation:conversation:778788"},"author":{"__ref":"User:user:2151467"},"revisionNum":1,"uid":3986308,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:Microsoft-Intune"},"subject":"Re: Why is \"Activate device admin app\" displaying when setting up Outlook on Android?","readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:3986308"},"parent":{"__ref":"ForumTopicMessage:message:778788"},"body":"This doesn't seem puzzling at all. Microsoft Exchange (the technology that powers Outlook.com for consumers and Microsoft 365 email) has a feature that lets you remotely wipe (erase) a mobile device. The user can typically do this through Outlook on the web by going into settings > General > Mobile devices.
In order for the remote wipe to work, the Outlook app or native email app must have device admin rights to erase the entire phone or tablet.
In an enterprise, admins can also set policies to require a complex passcode, require encryption, and so forth. This lets them have some degree of security over enterprise data that may be in the email, calendar, contacts, etc. apps. The policies are enforced by using this device admin privilege.","body@stringLength":"775","rawBody":"This doesn't seem puzzling at all. Microsoft Exchange (the technology that powers Outlook.com for consumers and Microsoft 365 email) has a feature that lets you remotely wipe (erase) a mobile device. The user can typically do this through Outlook on the web by going into settings > General > Mobile devices.
In order for the remote wipe to work, the Outlook app or native email app must have device admin rights to erase the entire phone or tablet.
In an enterprise, admins can also set policies to require a complex passcode, require encryption, and so forth. This lets them have some degree of security over enterprise data that may be in the email, calendar, contacts, etc. apps. The policies are enforced by using this device admin privilege.","kudosSumWeight":0,"repliesCount":0,"postTime":"2023-11-17T11:26:42.191-08:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:3986308_1"},"latestVersion":null,"metrics":{"__typename":"MessageMetrics","views":31193},"visibilityScope":"PUBLIC","isEscalated":null,"placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"customFields":[],"replies":{"__typename":"MessageConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"CachedAsset:theme:customTheme1-1741248597522":{"__typename":"CachedAsset","id":"theme:customTheme1-1741248597522","value":{"id":"customTheme1","animation":{"fast":"150ms","normal":"250ms","slow":"500ms","slowest":"750ms","function":"cubic-bezier(0.07, 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