Forum Discussion
WhiteGlove deploy when both Language/Region and Keyboard Set in AutoPilot Profile
- Jul 21, 2020
Michael already blogged about this one here and tried to clarify it a little bit:
https://oofhours.com/2020/02/03/configure-language-settings-for-any-scenario/
Another important note about these: If you configure them, you won’t be able to initiate a white glove deployment any more, because OOBE will automatically progress past the point where you can press the Windows key five times. So, if you want to automatically choose a language, don’t do white glove; if you want to do white glove, don’t configure these. We’ll try to remove this restriction in a future release. (Alternatively, you could choose not to make a network connection, e.g. don’t connect the Ethernet cable, until after you’ve pressed the Windows key five times.)
Michael already blogged about this one here and tried to clarify it a little bit:
https://oofhours.com/2020/02/03/configure-language-settings-for-any-scenario/
Another important note about these: If you configure them, you won’t be able to initiate a white glove deployment any more, because OOBE will automatically progress past the point where you can press the Windows key five times. So, if you want to automatically choose a language, don’t do white glove; if you want to do white glove, don’t configure these. We’ll try to remove this restriction in a future release. (Alternatively, you could choose not to make a network connection, e.g. don’t connect the Ethernet cable, until after you’ve pressed the Windows key five times.)
Oliver Kieselbach Michael Niehaus
I'm aware this one is quite old right now, but can one tell me wheather this issue has been solved meanwhile? I would like to prestage regional settings but at the same time I need to proccess White Glove. Unfortunately, I can't test this myself right now, or I wouldn't have asked the question.
- JoelMillsOct 28, 2021Copper Contributor
According to: https://docs.microsoft.com/en-us/mem/autopilot/pre-provision
This is apparently fixed in Windows 11, but I haven't tested this myself yet.For Windows 10 we automatically set the Language/Region, but we still avoid configuring the keyboard to allow for White Glove (pre-provisioning).
Note
In Windows 10, version 2004 and later, if the Autopilot deployment profile Language/Region setting is not set to User Select, then OOBE will progress past the language/region/keyboard selection screens. This causes the pre-provisioning technician to arrive at the Azure AD login page, which is too late to enter pre-provisioning. This issue is fixed in Windows 11.
- PeMiGraNov 02, 2021Copper Contributor
Thank you so much for reaching out. Unfortunately I couldn't test it with Windows 11 yet either but it's on my agenda.
- JackHawkinsAug 03, 2023Copper Contributor
PeMiGra for what its worth , I am having this same issue with multiple clients all using windows 11.