Forum Discussion
WhiteGlove deploy when both Language/Region and Keyboard Set in AutoPilot Profile
- Jul 21, 2020
Michael already blogged about this one here and tried to clarify it a little bit:
https://oofhours.com/2020/02/03/configure-language-settings-for-any-scenario/
Another important note about these: If you configure them, you won’t be able to initiate a white glove deployment any more, because OOBE will automatically progress past the point where you can press the Windows key five times. So, if you want to automatically choose a language, don’t do white glove; if you want to do white glove, don’t configure these. We’ll try to remove this restriction in a future release. (Alternatively, you could choose not to make a network connection, e.g. don’t connect the Ethernet cable, until after you’ve pressed the Windows key five times.)
This is something I've noticed too.
However, I don't think there is a way around it except for not setting the regional settings automatically with the Autopilot profile. It will only pose a problem with the new 2004 builds so far. 1909 and below are not affected according to what I tested. And don't know if they will backport this.
But maybe @Michael Niehaus can weigh in.
Michael already blogged about this one here and tried to clarify it a little bit:
https://oofhours.com/2020/02/03/configure-language-settings-for-any-scenario/
Another important note about these: If you configure them, you won’t be able to initiate a white glove deployment any more, because OOBE will automatically progress past the point where you can press the Windows key five times. So, if you want to automatically choose a language, don’t do white glove; if you want to do white glove, don’t configure these. We’ll try to remove this restriction in a future release. (Alternatively, you could choose not to make a network connection, e.g. don’t connect the Ethernet cable, until after you’ve pressed the Windows key five times.)
- PeMiGraOct 28, 2021Copper Contributor
Oliver Kieselbach Michael Niehaus
I'm aware this one is quite old right now, but can one tell me wheather this issue has been solved meanwhile? I would like to prestage regional settings but at the same time I need to proccess White Glove. Unfortunately, I can't test this myself right now, or I wouldn't have asked the question.
- JoelMillsOct 28, 2021Copper Contributor
According to: https://docs.microsoft.com/en-us/mem/autopilot/pre-provision
This is apparently fixed in Windows 11, but I haven't tested this myself yet.For Windows 10 we automatically set the Language/Region, but we still avoid configuring the keyboard to allow for White Glove (pre-provisioning).
Note
In Windows 10, version 2004 and later, if the Autopilot deployment profile Language/Region setting is not set to User Select, then OOBE will progress past the language/region/keyboard selection screens. This causes the pre-provisioning technician to arrive at the Azure AD login page, which is too late to enter pre-provisioning. This issue is fixed in Windows 11.