Forum Discussion
JuliusPIV
Sep 30, 2021Brass Contributor
VPP Apps on DEP iPadOS Devices Do Not Automatically Update Error code: 0x87D13B9F
We're in the process of migrating to Intune and we're starting with DEP devices. However we've noticed that as applications are updated in the App Store, the device itself is not updating the applic...
GaryHerbstman
Dec 06, 2021Brass Contributor
We are seeing the same issue.
MarkTheITGuy
Dec 09, 2021Copper Contributor
GaryHerbstman Check your Apple VPP Token in Endpoint manager.
Even though ours was showing as active, when we drilled in to it, the token state was showing as 'Inactive'
Turns out our issue was that for some reason, we were using the same VPP token in 2 MDM Solutions, so had to create a secondary token so we had one for each MDM.
As soon as we did that, the apps started to update.
Might not be the same for you, but this solved our issue.