Forum Discussion
Univeral Print Intune error - Install (User) -2147418113 & -2138701812
I'm currently doing a PoC on Universal Print using connector installed on an on-premise server 2022. I successfully installed the printers on the Connector server, registered with Azure UP (Universal Printer), shared it and began configuring Intune (MEM) to deploy on Win 10 machines. I used printer provisioning from the configuration profile catalog and put all the required values. I targeted the profile on a group of users. The results were interesting. Two users installed the UP with no errors, 3 other users failed to install with error message details below. I could not find any of these errors documented any where. I have engaged MS Support and waiting on solution. These errors are not documented anywhere for MEM. Here are the errors in anyone might be able to help
Install (User) -2147418113
Install (User) -2138701812
- Anyone had any thoughts on this issue. Ms Support still not able to figure this out and I'm coming back to you folks to assist.
- Try to assign the configuration profile to device group instead of user group.
- Hello abraxid. Yes I resolved it. It was an issue with conditional Access policy that was blocking the silent authentication. You need to look at Azure AD sign in logs, pay attention to failure and you should be able to see the app that corresponds to the Universal Print. Let me know if you need further help.
- kip. In my case it was 'share permissions' on Universal Print. In Azure policy I assigned printer with limited Share access. All users who have no access to this printer failed with above error. You may want to click on share name in Universal print and check if Access Control is assigned to users who are assigned printer through Intune policy.
