Forum Discussion
rastok
Nov 07, 2022Brass Contributor
Univeral Print Intune error - Install (User) -2147418113 & -2138701812
I'm currently doing a PoC on Universal Print using connector installed on an on-premise server 2022. I successfully installed the printers on the Connector server, registered with Azure UP (Universal...
abraxid
Jun 21, 2023Copper Contributor
rastok Did you figure it out? I'm seeing this issue on like 15% of my devices... not sure why.
- rastokAug 23, 2023Brass ContributorHello abraxid. Yes I resolved it. It was an issue with conditional Access policy that was blocking the silent authentication. You need to look at Azure AD sign in logs, pay attention to failure and you should be able to see the app that corresponds to the Universal Print. Let me know if you need further help.
- abraxidAug 25, 2023Copper Contributor
rastok I'm not sure if I'm looking in the right place... I was in AAD Sign-in logs and I didn't find something Universal Print related... I guess I don't know what I'm looking for. Am I even looking in the right place?
- ERottier8472Dec 01, 2023Brass Contributor
abraxid Try going to the user's profile in Entra ID, Sign-in logs and then the sub-sub-tab (or something) called User sign-ins (non-interactive). In here, if there is a problem to be found in these logs, you should see the Universal Print Resource.
I know I did! Thanks rastok.
I will now try to exclude the Universal Print app from my Conditional Access policy, which targets all apps by default. (now I have Inune and UP excluded)