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Salanka's avatar
Salanka
Copper Contributor
Aug 18, 2022

Uninstall Starleaf from users' system remotely

I have been having trouble with uninstalling this software running the code to uninstall msiexec /x “{Software GUID}” /q . 

 

 

 

  • What kinda trouble are you running into? getting an error? did you try to execute the same command with in a system context on a device?
    • Salanka's avatar
      Salanka
      Copper Contributor
      so after running the script on my own system to test the software removal, it no longer shows up in the apps and programs section as expected. But the software still functions normally on the device using a shortcut that is pinned on my taskbar. As Starleaf is going into decomission we are trying to exceute the command to ensure it is completely uninstalled from all the devices in the group policy we are testing with.
      The application also seems to reside in the %appdata% user local area even after.
      • Ahti_Viisitamm's avatar
        Ahti_Viisitamm
        Copper Contributor

        Salanka 

        We are dealing with the same thing now and what i have found is that in addition to uninstalling the MSI you also need to use the uninstaller under user profile
        %localappdata%\StarLeaf\StarLeaf\Misc\Uninstall.exe /S

        The tricky part is that the last one needs to be run under user context

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