Forum Discussion
Uninstall application using intune
Oliver KieselbachHi Oliver,
I have a set of application of exe files, convert them into intunewin, unfortunately it doesnt automatically populate the install and uninstall command. I tried looking at the vendors and finding an msi to convert for these applications but no luck there. What do you think I should do?
Hey Deetrain,
actually this is a typical software packaging task. You need to find the install parameters yourself, exactly speaking the silent install parameters and then construct the install and uninstall command line. This can be a tricky task sometimes. Typically you would look at the vendors docs to find any hints for silent install or search the internet for the software and silent install command (often someone else had the same problem before and posted it in some forum). Next, if this leads to no success, you would like to find out which installer they are using, even when it is an exe file they are often Nullsoft, InstallShield etc. installers. When you get to know which installer it is, it is pretty easy to lookup the silent switches for these installers online. If that doesn't help it really gets tricky, then you have to reverse engineer the setup but there is no recipe how to do that... normally professional software packaging services have their ways for analyzing but yeah this can be tricky then.
best,
Oliver
When trying to find the uninstall information for software packages I typically install the software on a test machine and then go to the registry to get the uninstall information that you will need for the Intune uninstall command.
This registry location is a good place to get software installation/uninstallation information from computer with existing software to build Intune apps. Computer\HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\
You should see folders here that represent the software packages that have been installed. Look for the UnintallString key and you should see the information that you need for the uninstall command. You will also find lots of other useful information about the software here as well.
computernations63 Oliver Kieselbach
Hi,
I am also trying to configure intune to uninstall an application that was not pushed through intune.
The application is Citrix Receiver, however the .exe file comprises of multiple .msi packages. I believe to successfully uninstall it, I will need to uninstall all the individual packages.
Do you have any suggestions how I can go about this using one .intunewin file instead of having multiple files?
Thanks.
Hey Livi_1,
I would simply script the uninstall via PowerShell script and package it up as intunewin. So, take a lab VM install Citrix Receiver and then test your uninstall script to uninstall the complete bundle by calling every uninstall command line for every Citrix Receiver msi. The final tested script should be packaged as intunewin and distributed. It's more a matter of figuring out the correct uninstall strings for all individual components of the Citrix Receiver, the rest is simple scripting and wrapping in intunewin.
best,
Oliver
