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Vpushpa's avatar
Vpushpa
Copper Contributor
Jul 24, 2023

Unable to see the FileVault Encryption on device recover keys payload

Need suggestion on the FileVault Encryption.

We are migrating the MacBook from Jamf to Intune. Upon doing that we are FileVault Encryption was enabled by Jamf. So, we are trying to escrow the encryption key to Intune by enabling the policy of encryption but doesn't work at all. So with the help of script we requested user to re-initiate the encryption so that user will get the prompt as soon as the device got enrolled in Intune. After user enter the password, key will get escrowed in Intune. However, after successful execution of script we able to see the key in script status but not in the device recovery key payload. Device is assigned and it's corporate.

 

  • Hello Vpushpa

    i believe those MacOS are unsupervised?! I would suggest to try to enroll a fresh Mac and assign the same config and policies. Then you’ll know If it’s intune problem or config problem,

    • Vpushpa's avatar
      Vpushpa
      Copper Contributor

      ShadyKhorshedAs we are in testing phase, I've enrolled 2 devices. So far one device is showing as Supervised. Due to testing, another device I've unenrolled.

      • ShadyKhorshed's avatar
        ShadyKhorshed
        Iron Contributor

        Hello Vpushpa 

        were both device migrated from Jamf? Or one of them is fresh enrolled into intune? 

        Best Regards

        Shady Khorshed 

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