Forum Discussion
Unable to login in to device after deleting it from Intune
Hello, today I removed a device from Intune and now I'm not able to login to the device anymore. Its saying that the password is wrong but password works fine when I log into the admin center from...
Yes thats the **bleep** part. But I was able to solve it with a factory reset. Somehow yesterday it was not possible and today it worked.
But thanks for your answer
But thanks for your answer
Hello gfallda1, I'm facing the same problem. Could you let me know how did you find the recovery key for the device? It is asking me to enter the recovery key and I can't find it in the azure portal.
Hey luffy143,
unfortunately there was no solution at this point and noone was able to help me in time. So I did a factory reset of the device and registered it again in the portal.- Hello gfallda1, thanks for the quick response
When I tried to do the factory reset, it asked me to enter the BitLocker key. Steps done
Force restart-->Start up settings--> troubleshoot--> reset the PC--> remove everything, then it asks for the BitLocker recovery key. Is there a way to bypass this as I don't have the recovery key?- Which device do you have?
On a surface pro 8 it was possible without entering the bitlocker key.