Forum Discussion
gfallda1
Mar 26, 2022Copper Contributor
Unable to login in to device after deleting it from Intune
Hello, today I removed a device from Intune and now I'm not able to login to the device anymore. Its saying that the password is wrong but password works fine when I log into the admin center from...
ahhh.. if the device is removed from azure... it will lose its connection and the possibility to login with the azure ad account. The only possibility would be to login with a local account.. and if you don't have that information/password it will be going to be very difficult. You will need to perform a password reset..
gfallda1
Mar 27, 2022Copper Contributor
Yes thats the **bleep** part. But I was able to solve it with a factory reset. Somehow yesterday it was not possible and today it worked.
But thanks for your answer
But thanks for your answer
- luffy143Nov 21, 2023Copper ContributorHello gfallda1, I'm facing the same problem. Could you let me know how did you find the recovery key for the device? It is asking me to enter the recovery key and I can't find it in the azure portal.
- gfallda1Nov 21, 2023Copper Contributor
Hey luffy143,
unfortunately there was no solution at this point and noone was able to help me in time. So I did a factory reset of the device and registered it again in the portal.- luffy143Nov 21, 2023Copper ContributorHello gfallda1, thanks for the quick response
When I tried to do the factory reset, it asked me to enter the BitLocker key. Steps done
Force restart-->Start up settings--> troubleshoot--> reset the PC--> remove everything, then it asks for the BitLocker recovery key. Is there a way to bypass this as I don't have the recovery key?