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trebelow's avatar
trebelow
Brass Contributor
Feb 28, 2020

Unable to deploy via whiteglove/autopilot

Hi,

 

in the Whiteglove/Autopilot deployment it remains in Step 2 "device configuration" at the app installation part (example 2 of 11 apps). A look into local logs or events shows that all apps and powershell scripts are installed.

 

Even in the Intune Portal you can see the success for all apps and scripts.

There are no errors in the logs/events.

 

Has anyone had the same experience? Vers. Windows 1909 (Dell & Microsoft Devices)

 

Thanks in advance
Tim

Intune
mobile device management (mdm)

2 Replies

  • trebelow's avatar
    trebelow
    Brass Contributor
    Mar 01, 2020

     

    While investigating the entries all the way up I found this line in 3 of 10 whiteglove deployments:
    [LOG[[Win32App] ESP CheckDeviceAndAccountSetupStateWithWmi all apps completed for device]LOG]!

     

    So this was rather strange because the ESP said it was still waiting for an app installation.

    <![LOG[[Win32App] Exitcode is defined as success but it actually failed according to detection result]LOG]!>


    <![LOG[[Win32App] Set EnforcementStateMessage EnforcementState: Error, ErrorCode: -2016345060]LOG]!>

     

    attached the log.

     

    BR

    Tim

  • Tim67's avatar
    Tim67
    Brass Contributor
    Feb 29, 2020

    trebelow one of the best Intune tutorials for free 

    https://www.youtube.com/channel/UCfmMlhX5TW8cicxHw6ExYVA

    and if you try first to disable the "white-glove" option, use with a few as pilot computers first no apps just image reset. If that works you can deploy apps later. Check the video above where you have every single step explained in detail.

    Regards

    Tim

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