Forum Discussion
Trying to learn Intune - stuck at MDM "Your device is already being manged by an organization"
- Nov 23, 2020
The issue has been resolved. The default configuration was for MAM user scope to be set to All when it needs to be set to None.
To get to the correct screen, go to Microsoft Endpoint Manager, click Devices, Enroll Devices, click Automatic Enrollment. Changing MAM from All to None, unmanaging the devices currently in AAD, then adding them again via the Company Portal store app.
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Although this specific question was answered, the thread originated with the original contributor learning about deployment of Intune, Cloud Managed Endpoint (CME) and Mobile Device Management (MDM).
If you are an IT Admin with access to the Microsoft 365 Admin Center, and you want step-by-step guidance on how to manage organization-owned or bring-your-own-device (BYOD) mobile devices and applications, be sure to review the Intune setup guide.
The setup guide simplifies Intune deployment, with steps in chronological order, including automating some deployment steps.
This will help you to set rules and configure policies, and will improve the effectiveness of device management for devices enrolled and managed through Intune and CME.
- MrThompson265Aug 10, 2022Copper Contributor
KentMitchell
I had this issue too and was able to get it working by:
Logged in as local admin
Removed PC from Azure AD
Reboot
Log in as local admin, join Azure AD entering users' email and password (makes them local admin)
Reboot
Log in as user
Run Company Portal, signs up and works fine now.