Trying to learn Intune - stuck at MDM "Your device is already being manged by an organization"

I'm trying to learn Intune and Endpoint manager so I'm going through the Pluralsight course https://app.pluralsight.com/paths/skills/implementing-mobile-device-management-mdm-with-microsoft-intune by...

Intune

mobile device management (mdm)

David-B
Nov 23, 2020
The issue has been resolved. The default configuration was for MAM user scope to be set to All when it needs to be set to None.

To get to the correct screen, go to Microsoft Endpoint Manager, click Devices, Enroll Devices, click Automatic Enrollment. Changing MAM from All to None, unmanaging the devices currently in AAD, then adding them again via the Company Portal store app.

David-B

Copper Contributor

Nov 23, 2020

The issue has been resolved. The default configuration was for MAM user scope to be set to All when it needs to be set to None.

To get to the correct screen, go to Microsoft Endpoint Manager, click Devices, Enroll Devices, click Automatic Enrollment. Changing MAM from All to None, unmanaging the devices currently in AAD, then adding them again via the Company Portal store app.