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nhtkid
Aug 29, 2022Iron Contributor
TPM Warning Message during Device Wipe
Dear all,
When we initiate Intune device wipe (not Autopilot reset) on the Dell PC, it prompts a TPM clear message on the reboot. Usually we will just hit F12 to proceed with the device wipe and Autopilot.
However, sometimes we need a fully unattended workflow for our Kiosk PC setup. This prompt is preventing us to achieve a 100% zero touch experience.
Is there a way to fix this via Intune?
Thanks,
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- That screen would occur when the tpm is been wiped. Do you happen to have this option somewhere in the bios: "Presence for TPM clear" you could turn it off so that message isn't showed
- nhtkidIron Contributor
I watched a Dell video and it suggested that we meant to clear the TPM when reloading Windows.
Trusted Platform Module TPM DELL (Official Dell Tech Support) - YouTube
Here is the BIOS menu for Dell TPM Security.
I couldn't find the setting you mentioned.
However my thinking is, if it is not something I could control remotely with Intune, then we have introduce a manual step during onboarding process to adjust the BIOS setting.
- If I am reading it correctly: you would need the cctk tool to disable the tpmppiclearovveride function (as you showed in the picture)
https://www.dell.com/support/home/nl-nl/drivers/DriversDetails?driverId=KVF2C
make some script and convert it to a win32app..
CCTK --TpmPpiClearOverride=Enabled --ValSetupPwd=