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nhtkid's avatar
nhtkid
Iron Contributor
Aug 29, 2022

TPM Warning Message during Device Wipe

Dear all,   When we initiate Intune device wipe (not Autopilot reset) on the Dell PC, it prompts a TPM clear message on the reboot. Usually we will just hit F12 to proceed with the device wipe and ...
Autopilot
DELL
Device Wipe
Intune
tpm
Rudy_Ooms_MVP's avatar
Rudy_Ooms_MVP
MVP
Aug 29, 2022
That screen would occur when the tpm is been wiped. Do you happen to have this option somewhere in the bios: "Presence for TPM clear" you could turn it off so that message isn't showed
  • nhtkid's avatar
    nhtkid
    Iron Contributor
    Aug 29, 2022

    Hi Rudy_Ooms_MVP 

     

    I watched a Dell video and it suggested that we meant to clear the TPM when reloading Windows.

     

    https://www.youtube.com/watch?v=Romf6JZ_D6w

     

    Here is the BIOS menu for Dell TPM Security.

     

    I couldn't find the setting you mentioned.

     

    However my thinking is, if it is not something I could control remotely with Intune, then we have introduce a manual step during onboarding process to adjust the BIOS setting.

     

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