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l_bovay's avatar
l_bovay
Copper Contributor
Sep 12, 2023

"this website cannot be reached" After or before login in

Hey,

 

Here's what I do :

  1. update the device
  2. reset it
  3. Scan QR-Code
  4. Connect to Wi-Fi (iPhone connection share, 5G)
  5. wait a lot
  6. Once it opens google chrome to log it with the user account, the page simple doesn't load, OR it load, I connect the account then the webpage become unreachable. (portal.manage.microsoft.com)

 

 

 

Any Idea ? sometimes it works back when i disconnect my iPhone and reconnect it, but sometimes not.

 

5 Replies

  • Connecting to another (home) Wi-Fi network does work? Seems like a DNS thing according to the browser message
    • l_bovay's avatar
      l_bovay
      Copper Contributor

      Harm_Veenstra It didn't work, I tried 3 differents Wi-Fi

      • One from our company which has a firewall but all theses DNS are whitelisted : https://learn.microsoft.com/en-us/mem/intune/fundamentals/intune-endpoints
      • One shared connection from my iPhone
      • I even tried to bring the phone home to test with my personnal Wi-Fi

      It usually works after waiting 5-10 min and reloading the page 1000 times.

       

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