Forum Discussion

Miguel Sanabia's avatar
Miguel Sanabia
Brass Contributor
Jul 27, 2021

Suddenly Win10 Company Portal showing no apps available to you

Since early last week I have been reviewing a strange issue being observed.  All of a sudden some users have reported not able to see available applications in the Company Portal.  These are being re...
Intune
mobile device management (mdm)
Rudy_Ooms_MVP's avatar
Rudy_Ooms_MVP
MVP
Jul 28, 2021
Hi, Just to be 100% sure . There arent any other exclusions groups or filters or something like this
What happens when you add a new simple app and assign it as available to all users? Does synching the device in the company portal app still works ?
  • Miguel Sanabia's avatar
    Miguel Sanabia
    Brass Contributor
    Jul 28, 2021
    No exclusions are in play. We have at least a handful of standard applications that are set to “all users” that are not showing up anymore. It’s again random to select folks who are having this - not all. If I add those with this issue to new available apps they do not appear either.

    I’m able to do company portal syncs successfully. In the MEM you can also see managed apps listed that are assigned. It’s the oddest things and not making any changes to our environment thinking this is something within Microsoft that’s occurring and should go back to normal once remediated.

    Figured let me see if anyone else is also observing this.
    • Rudy_Ooms_MVP's avatar
      Rudy_Ooms_MVP
      MVP
      Jul 28, 2021

      Miguel Sanabia 

       

      Hi

      To be sure this is also not the case: ( I had it when switching devices a lot 🙂 )
      https://portal.manage.microsoft.com/apps wasn't showing my apps and my company portal was also behaving weird... I clicked on the button on the bottom and selected my device.

       

       

      Otherwise kmaybe posting it op twitter and tagging the intunesupport team?

       

      • Miguel Sanabia's avatar
        Miguel Sanabia
        Brass Contributor
        Jul 28, 2021

        Rudy_Ooms_MVP  Interesting, as I didnt think to look into that and see.  Funny feedback as I left my three devices that were all showing no available apps on overnight.  Unlocked them this morning, launched CP and now all applications appear again.   This is why this issue is so odd as the apps disappear and return without doing anything other than waiting.

         

        I will rebuild these three again to try and reproduce the issue.  If I am able to will take your advise and see if thats now a likely cause.   Thanks!