Forum Discussion

Copper Contributor

Aug 04, 2025

Solved

Stuck with InTune

Hi, need some help from those that know more than me, I have two devices that were previously enrolled and managed through InTune. We have a hybrid environment. Unfortuantely they were accidentally d...

Intune

mobile device management (mdm)

Bogdan_Guinea
Aug 05, 2025
Hy,
1. if you ran the script correctly any old enrollments should be deleted. Disconnect from “Work or School” and then run a Delta Sync from your Entra Connect Server..
2. No no profile will be lost but based on your tenant Conditional Access Policy’s it could be a problem with the login for the user.

dsregcmd should help you more in hybrid in order for you to track the issue.
Try also dsregcmd /debug.
Good luck!

Bogdan_Guinea

Iron Contributor

Aug 05, 2025

Hy,

1. if you ran the script correctly any old enrollments should be deleted. Disconnect from “Work or School” and then run a Delta Sync from your Entra Connect Server..

2. No no profile will be lost but based on your tenant Conditional Access Policy’s it could be a problem with the login for the user.

dsregcmd should help you more in hybrid in order for you to track the issue.

Try also dsregcmd /debug.

Good luck!

AlwaysAnIssue951

Copper Contributor

Aug 07, 2025

Thank you for that, but I can't disconnect from the work or school account, the user is remote and that will create a whole load of issues.

So the script will remove the already created MDM connection and remove any entries in the registry related to the old enrollments?

Thank you,