Forum Discussion
Stuck with InTune
- Aug 05, 2025
Hy,
1. if you ran the script correctly any old enrollments should be deleted. Disconnect from “Work or School” and then run a Delta Sync from your Entra Connect Server..
2. No no profile will be lost but based on your tenant Conditional Access Policy’s it could be a problem with the login for the user.
dsregcmd should help you more in hybrid in order for you to track the issue.Try also dsregcmd /debug.
Good luck!
I did run those and the only thing it did was change the machine from Pending to now showing a date and time under activity, so it helped a little. But still not showing in InTune.
I think the issue is that the laptop still thinks it is connected to InTune as shown in the above picture, so any further attempts fail. I need to know if I do disconnect the broken MDM will anything happen to the users profile or access.
Thanks,
M
Hy,
1. if you ran the script correctly any old enrollments should be deleted. Disconnect from “Work or School” and then run a Delta Sync from your Entra Connect Server..
2. No no profile will be lost but based on your tenant Conditional Access Policy’s it could be a problem with the login for the user.
dsregcmd should help you more in hybrid in order for you to track the issue.
Try also dsregcmd /debug.
Good luck!
- AlwaysAnIssue951Aug 07, 2025Copper Contributor
Thank you for that, but I can't disconnect from the work or school account, the user is remote and that will create a whole load of issues.
So the script will remove the already created MDM connection and remove any entries in the registry related to the old enrollments?
Thank you,
M