Forum Discussion
Stuck with InTune
- Aug 05, 2025
Hy,
1. if you ran the script correctly any old enrollments should be deleted. Disconnect from “Work or School” and then run a Delta Sync from your Entra Connect Server..
2. No no profile will be lost but based on your tenant Conditional Access Policy’s it could be a problem with the login for the user.
dsregcmd should help you more in hybrid in order for you to track the issue.Try also dsregcmd /debug.
Good luck!
Have you tried running dsregcmd /leave, rebooting and then enrolling it again using dsregcmd /join ?
- AlwaysAnIssue951Aug 05, 2025Copper Contributor
Good morning, I did try that but it didn't get the device enrolled in InTune. It did change the pending to a fully listed device (not idea of the correct descriptive word here, but it now listing activity and created dates).
I think the issue is the laptop thinks it is still enrolled, but it's not showing on the InTune console. The sync option doesn't work either, however I am cautious about disconnecting the MDM connection shown in the picture in case anything happens to the users profile.
M
- rahuljindalAug 05, 2025Bronze Contributor
The commands were only meant to get the device back in an Entra Hybrid joined state. Without this, your existing domain joined device will not enrol in Intune. If you have admin rights, then you can disconnect from the work or school account and then enrol again manually. But as Bogdan_Guinea mentioned, be mindful of conditional access policy as depending on what policies you have implemented, they may interfere during the re-enrolment process.