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jonfarmer670's avatar
jonfarmer670
Copper Contributor
Aug 24, 2023

Struggling To Understand Licensing For Intune

I am looking at Intune to manage our Windows laptops and corporate issued mobile devices. However I am struggling to understand the licensing needed for this. 

 

We have access in the admin center to Office 365 E3 licenses which I have assigned to myself. However when I am trying to sign in to a brand new laptop using my credentials I get the following error message "DeviceCapReached". I am confused as this is the first device I am trying to enrol.

 

Can anyone point me in the right direction. TIA

 

Jon

 

 

Intune
Mobile Device Management (MDM)
  • JeroenBurgerhout's avatar
    JeroenBurgerhout
    Iron Contributor
    Aug 24, 2023

    Hi,

    Office 365 E3 doens't have a Intune license. And the error that you will see is a Azure AD / Entra ID error.
    Check the Azure portal -> devices -? device settings.
    There you will see a dropdown under "Maximum number of....".

     

    And you can see the number of devices under your account in Azure AD.

    • jonfarmer670's avatar
      jonfarmer670
      Copper Contributor
      Aug 24, 2023
      Hi
      Thank you for that. What license do I need then to use Intune?
      • JeroenBurgerhout's avatar
        JeroenBurgerhout
        Iron Contributor
        Aug 25, 2023
        You have all sort of licenses with Intune, like the ones below:
        Microsoft 365 E5
        Microsoft 365 E3
        Enterprise Mobility + Security E5
        Enterprise Mobility + Security E3
        Microsoft 365 Business Premium
        Microsoft 365 F1
        Microsoft 365 F3.

        But if you want to keep your Office 365 E3 license, just purchase the EMS E3/E5 license as an add-on.
        Then you have the Intune feature plus a lot of security features, like AAD P2, PIM, etc.

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