Forum Discussion
nitin4492
Jul 01, 2025Copper Contributor
SCCM Client timed out during Autopilot ESP Device Preparation Phase
Hello Team, For specific middle east IT Region, we have been getting strange issues where all autopilot devices are trying to install sccm client but gets failed in last step of Device Preparation w...
rahuljindal
Jul 01, 2025Bronze Contributor
Have you tried testing with a fresh ESP?
nitin4492
Jul 02, 2025Copper Contributor
Thanks for comment Rahul.
We have single ESP profile in production and issue impacted for specific region only.
As a workaround, we have created comanagent policy under Devices->Enrollment -> Co-management to disallow client installation and this is working fine.
But we need to understand from Microsoft on where this client installation is triggered where we don't have any such policy\application\scripts etc.
- rahuljindalJul 02, 2025Bronze Contributor
Sounds like a bug to me. I’ll suggest to open a case with MS. I’ll also encourage you to test with a fresh ESP as I have come across with policy related issues in ESP in the past.