Forum Discussion
HQYadmin1315
Mar 09, 2023Copper Contributor
Samsung SM-P200 stops setting up your device when logging into Company Portal
Other devices can log in normally (such as Huawei), but when logging in to an account on a Samsung device, it will be stuck at setting up your device. My account is an Office E5 administrator account...
HQYadmin1315
Mar 09, 2023Copper Contributor
I tried WiFi/network shared by other devices, but my other device (HUAWEI) can register normally. Samsung has more knox than other devices, I don't know if it is caused by this.
Mar 09, 2023
(Screenshots in English, please) I think you should check the sign-in logs here https://portal.azure.com/#view/Microsoft_AAD_IAM/ActiveDirectoryMenuBlade/~/SignIns and Conditional Access here https://portal.azure.com/#view/Microsoft_AAD_ConditionalAccess/ConditionalAccessBlade/~/Policies
- HQYadmin1315Mar 09, 2023Copper Contributor
- Mar 09, 2023Ok, nothing there (No policies or failed things)... No idea why the process is not continuing... Your account has an Intune license, and the device is up-to-date?
- HQYadmin1315Mar 09, 2023Copper ContributorMy account is an E5 account for the Office 365 developer and the Android security patch is 2023.
- HQYadmin1315Mar 09, 2023Copper Contributor