Forum Discussion

Copper Contributor

Feb 24, 2021

Samsung Email - Need Admin Approval

Hello, Recently we are running into a few issues with the native mail client on Samsung devices. These devices are still device admin (I know, I know). Heres what we are seeing: 1. Users devi...

Intune

mobile device management (mdm)

Moe_Kinani

Bronze Contributor

Jun 30, 2022

kkeirstead

Do you have the App (Samsung Email) listed under your Azure AD - Enterprise Apps? If yes, go ahead and Grant Admin Consent to your tenant under Permissions tab (screenshot 2).

If not listed, enable the user request Workflow in Azure AD - Enterprise Application - User Setting (screenshot 1) to justify the access, then look for the app under Enterprise Apps and Grant Admin Consent to your tenant under permissions tab (screenshot 2).

Hope this helps!
Moe

https://docs.microsoft.com/en-gb/azure/active-directory/manage-apps/grant-admin-consent

Kovachit

Copper Contributor

Jun 30, 2022

Moe_Kinani ios and non-Samsung native mail apps don't need it, why should Samsung?

Moe_Kinani
Bronze Contributor
Jun 30, 2022
Kovachit

All mail 3rd party apps need to consent except Outlook. You can change your tenant consent setting to allow users to consent, which is not recommended at all.

Moe