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iinji's avatar
iinji
Copper Contributor
Mar 15, 2022

Retired/Deleted Devices still cant access company's resources

Hello,


We have retired/deleted a mac OS device from the endpoint management. However, we want this device to have access to organizational resources, but the policies seem to be forcing the device to enroll again.


Can a device be removed from being managed and still have access to organizational resources, or we are not removing the policies/profiles properly.


Thank you,

  • Moe_Kinani's avatar
    Moe_Kinani
    Bronze Contributor
    Hi,

    Do you have a Conditional Access to force the policy on those Macs?
    Try to stop the CA policy (like excluding Mac) - Remove existing Mac Device ID from Azure AD device - then try to access the resources from Mac again.

    Hope this helps!
    Moe

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