Forum Discussion
navs1699
Jan 30, 2025Copper Contributor
Replacement device iOS Apps
Hopefully an easy question to answer. We have Apple devices registered in ABM and everyone is using a managed apple ID. We are syncing both devices and Apps into Intune. Users have to download a...
luchete
Feb 02, 2025Iron Contributor
Hi navs1699!
This is likely because the apps need to be re-triggered by the Company Portal to download properly, as you've experienced. Unfortunately, they don't automatically download as part of the restore process from the backup. You’re doing the right thing by going into the Company Portal app to manually install them. As far as I know, there isn't a way to force the automatic download after a backup restore, so it’s just a matter of manually triggering the re-install from the portal for now.
Hope it helps!