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MTSBob's avatar
MTSBob
Iron Contributor
May 31, 2017
Solved

Unable to login to device after retiring from Intune

Win 10 machine (version 1703), enrolled in MDM/Intune as a company-owned mobile device (joined to Azure AD), nothing on premise, Intune still being managed on the classic portal (Silverlight based co...
Intune
mobile device management (mdm)
  • MTSBob's avatar
    MTSBob
    May 31, 2017

    Thanks Allan. I actually found a different workaround that didn't require a full reset/refresh of Windows. I restarted in "Safe" mode which magically creates a default Administrator local account. Once I was bootstrapped into that account I was on my merry way once again.

     

    Bob

Mark145's avatar
Mark145
Copper Contributor
Sep 11, 2023

MTSBob I've got the same problem and your answer looks like it could save my life. Can you tell me what's the user name and password of that admin account that's being created once I enter safe mode?

MTSBob's avatar
MTSBob
Iron Contributor
Sep 11, 2023

Mark145 It's been so long, so I may be giving you misinformation here. I think may have been able to  manually assign a password to the local account once I was in safe mode using the LUSRMGR.msc command to bring up the Users and Groups applet? 

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