Forum Discussion
Flo-KKIT
Jun 18, 2024Copper Contributor
Remote Desktop Client old installer
Dear Community, We are having a problem uninstalling and reinstalling an Intune package using our own installation routine. In order to successfully complete this process, we need the original insta...
NicklasOlsen
Jun 19, 2024Iron Contributor
Does it also prompt you for the old version, when you install the newest version?
Flo-KKIT
Jun 19, 2024Copper Contributor
Exactly. When I want to click through the installation process, I can't get any further because it asks for the version mentioned.
- NicklasOlsenJun 19, 2024Iron Contributor
I believe there is a tool from MS that can help troubleshoot and cleanup, but can't remember the name.
I will try to look for it 🙂Can you try to check if the MSI is in this folder?
C:\WINDOWS\Installer
- Flo-KKITJun 24, 2024Copper Contributor
Yes here Imitat exactly this version unfortunately no longer available is the folder once automatically emptied?
- NicklasOlsenJun 24, 2024Iron ContributorI am not sure if it's automatically emptied.
Have you looked under the Intune Management Extension, I am a bit afraid that this might be emptied as well.
C:\Program Files (x86)\Microsoft Intune Management Extension\Content
Lastly, have you checked on multiple devices? You could be lucky that it is on another device.