Forum Discussion
ChrisWork
Feb 11, 2020Brass Contributor
Intune - Company Portal Issues with MDM Android tablets
We have noticed that some of our Samsung tablets that use Android 7.1 started having issues with our managed apps, such as outlook, word, excel and more. We were not able to open any apps and when we...
- Feb 18, 2020
UPDATE!!!!
After many days spent troubleshooting with Microsoft, the issue seemed to be with the Android OS.
Which I can confirm has been fixed by Google, to fix the bug you have to install Google Chrome on your Android devices.
I have made it a required app and pushed it out via Intune.
Please give that a try and let me know how it goes?
ChrisWork
Feb 19, 2020Brass Contributor
obisch2440 Excellent, glad to know it works well!
At some point I will test removing chrome and check if the bug does not pop up again.
Update you later, enjoy your day! 😄
obisch2440
Feb 19, 2020Copper Contributor
Yes, we already try to remove Chrome and the bug does not pop up again until now. We will make further tests to see if we can do it without any action of the end users. I will update you also.
Thank you again, enjoy your day too 🙂 !
Thank you again, enjoy your day too 🙂 !
- obisch2440Feb 23, 2020Copper Contributor
Hi,
So, we forced the installation of Chrome on all the devices and the problem was solved without any action of the end users.
We do not try to uninstall Chrome because it's ok to have it on the devices anyway.
Thank you