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Jeff Harlow's avatar
Jeff Harlow
Iron Contributor
Aug 29, 2019

Problem with supervised mode and MFA Text

On occasion when I setup a new iPhone that is supervised, I am noticing that the MFA text never comes through and you cannot jump out of the app to go to text. Even when you choose another option and do a phone call, I cannot actually answer the phone, since the Company Portal app is in the foreground and cannot be exited.  What can  I do to fix this issue? Anyone else experienced this? 

  • Hi Jeff Harlow, are you still experiencing this issue?

     

    Could you also expand on how the devices are enrolled and configured?:

    1. Enrollment Method used
      1. DEP with/without User Affinity
      2. Apple Configurator
    2. Are you deploying a Device Restriction profile such as Single App Mode/Kiosk?

    Thanks!

    Intune Support Team
    ^MS

    • Jeff Harlow's avatar
      Jeff Harlow
      Iron Contributor

      Intune_Support_Team 

       

      I am using DEP with User Affinity. I actually received a response from Microsoft stating this was not supported with the user account has MFA enabled. 

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