Forum Discussion
Platform SSO entra password resets
After basic testing I was amazed at how well Plaform sso worked with our mac's. SSO worked on edge, safari, OneDrive, Office App, etc. We only had a few odd things:
- Too many user login prompts for Entra
- I had the extra CN + US urls in my config, so it failed until I took them out.
After a rollout to 30 macs I have found that if we change Entra passwords (AAD/hybrid) the new password can not be used to login to the mac.
In trouble-shooting I have found that you need to remember your old password, login to the mac, then the SSO tool will pop-up and will prompt you to re-enter your Entra password.
I can't decide if my configuration is wrong or this is by design?
The guides say-
PSSO keeps your passwords synchronised - It does, sort of.
You can use your Entra password to login to the mac - You can, unless we change it
I work in a school environment and our students constantly forget passwords. Has anybody got words of wisdom to help me, I love all the intune/Entra cloud technology and I would like this to work.
2 Replies
I think this is just a limitation of the whole model. It makes sense though, it must know your existing/old password in order to sync it to the new password
I agree, just a bit disappointing, it appeared as a Entra AD/Intune + mac solution.
My users could login to the mac's without need for onsite AD.
I've moved back to binding the mac to the domain.
