Forum Discussion
Tim Welch
May 22, 2019Copper Contributor
Outlook for Android on Work Profile won't open URL's
Hey all, I've rolled out Outlook for Android using InTune and Android Work Profiles and it installs and works well apart from the user not being able to click on links in emails and have them ope...
Jc45or1475
Oct 13, 2021Copper Contributor
Forgive the change in name. It sounds like I'm having the same issue you had. I have several Gmail accounts under personal that I can click links in emails and it takes me to the page. However, I just added a new email under 'work profile' and it doesn't let me click on any of the links in emails.
- Oct 14, 2021Normally when you have a browser installed in your workprofile it should be working... Are those emailaccounts configured in the outlook app? Are there any app protection policies configured which could stop these kind of actions?
- bthomasOct 13, 2021Iron ContributorDo you have a browser installed in the Work Profile? Depending on the launcher that you are using, you should have a seperate 'tab' that shows all the Personal and Work apps. If there is no browser available in the Work tab, then you'll need to push a browser to the device is a required app.
- Jc45or1475Oct 13, 2021Copper ContributorAny idea where to go to set up the browser selection for the work profile? I'm using the Gmail app on my Android and I use Chrome.
- bthomasOct 13, 2021Iron ContributorAre your Gmail app and Chrome installed in the Work Profile? They should have a suitecase badge on the icon of the app.
To add apps to the Work Profile, check this MS doc: https://docs.microsoft.com/en-us/mem/intune/apps/apps-add-android-for-work