Forum Discussion

Tim Welch's avatar
Tim Welch
Copper Contributor
May 22, 2019

Outlook for Android on Work Profile won't open URL's

Hey all,

 

I've rolled out Outlook for Android using InTune and Android Work Profiles and it installs and works well apart from the user not being able to click on links in emails and have them open in the default browser.

 

I haven't made or can even find any policies that would restrict this behaviour. 

 

If the user installs Outlook for Android from the consumer Playstore then URL's open fine as expected.

 

Anyone have any ideas?

 

Cheers, Tim

Intune
Mobile Device Management (MDM)
Outlook for Android
  • bthomas's avatar
    bthomas
    May 23, 2019

    Tim Welch Did you publish a browser (preferably as required app) in the work profile? If you do not make one available in the work profile no browser is installed which is probably the reason why the URL are not working.

     

    Thanks,

    Bart

  • bthomas's avatar
    bthomas
    Iron Contributor
    May 23, 2019

    Tim Welch Did you publish a browser (preferably as required app) in the work profile? If you do not make one available in the work profile no browser is installed which is probably the reason why the URL are not working.

     

    Thanks,

    Bart

    • Tim Welch's avatar
      Tim Welch
      Copper Contributor
      May 24, 2019

      bthomas  - arh, that makes perfect sense now that I think about it. Siloing data completely between personal and work.

    • jc45or's avatar
      jc45or
      Copper Contributor
      Oct 12, 2021

      bthomas 

      That sounds right... but how do I do that? I'm having the same issue as the OP. 

Resources