Forum Discussion
Outlook App Update 4.2115 crashing on ios devices - Intune managed
This morning we started receiving a good number of tickets that their outlook on iOS devices is crashed after it was auto updated to 4.2115. Any others seen this issue yet? is it MDM related or widespread across all mobile devices?
22 Replies
We are facing the same issue today for all Outlook latest version users. MaheshKommanuru
- Count is increasing, Looks like location specific user.
My outlook icon has gone after i tried to open outlook 3-4 time on my iPhone - i can't find the icon (in the Firmaportal) to install it again?
We are also experiencing the same issue now (with ade) ios enrolled devices.
I could not think of any other option to disable updates except to turn off app updates completely for now?
Tenant admin --> connectors --> select vpp connector --> Turn "Automatic App Updates" OFF
- The version that crash is 4.2115.0 and Microsoft seem quickly released another version 4.2115.2, which working well
- confirming latest 4.2115.2 fixed the issue for us (although it took all day). we're on Meraki MDM.
- Hi, thats good to know. We immediately blocked all app updates.. SO I guess we can allow them again
- We experienced the same issue yesterday both in Outlook deployed by Intune and Airwatch.
This morning we when the new update was released we were able to push the update from Airwatch to all iOS devices. For Intune the users must update the app from Airwatch or reinstall from Company Portal (or wait until automatic update is done through App Store).
The issue is now resolved for our Comapny. - Same issue happening here today! Still no answer from MS on this?
- We have had the same issue, We logged a ticket with Microsoft yesterday (20/04) who have said the below.
This is to inform you that there is an ongoing issue with the Outlook VPP app is crashing on all the iOS devices and the backend team is working on it so as soon as it will be resolved I will update you. - We have the same problem in our company with 184 iOS Devices.. are any solutions available?
We're experiencing the same thing, but we use Meraki MDM, not Intune. So sounds like something to do with VPP or ABM
MaheshKommanuru We're experiencing the same issue using HexnodeMDM. Guessing the VPP version is different than the app store version?
