Forum Discussion
Oppo device becomes noncompliant after updated to Android 12
Hi to all, Description of the issue: The device has more than a year enrolled without any issue. After last update(the user updated the device 4 days ago) the device becomes noncompliant. It seem...
@Harm
No is not configured.
No is not configured.
- @Harm
I know but this time I'm limited on the access of the device because of location of the user and cannot make deeper troubleshooting, and being a few days when the issue was discovered I was hoped someone had the possibility to troubleshoot and find a workaround.- I understand, for Samsung Phones they posted this:
Unlock your Samsung work phone
Launch Company Portal
Sign in to the Company Portal app.
Tap the menu.
Tap Settings.
Scroll down to Management Policy and tap Sync.
Wait while Company Portal syncs your device. When complete, the screen will show the timestamp of the last successful sync.
After the successful sync, the phone should be again compliant with Intune
https://www.phonearena.com/news/microsoft-intune-samsung-issue_id136477- @Harm
Company Portal when open directly open the error. Don't let U get to other options. It appears like is not enrolled and give u the option to check settings nothing more. I tried almost anything and every time get stuck when checking.