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Techly24's avatar
Techly24
Copper Contributor
Jan 30, 2024

New Teams and Outlook not working for my organization.

Hi All.

I've been trying to allow the New teams/Outlook for my organization. Here's how we curently have everything setup:

  • We use Windows Information Protection with enrolled devices.
  • WIP works with “classic” version of MS Teams and Outlook but not the latest “new” version that is being rolled out.
  • We know that it relates to WIP, as both new versions work fine with WIP turned off.
  • We don’t seem to able to add the correct details to the WIP policy in order to add the new MS Team and Outlook as protected apps (enlightened or unenlightened); they keep showing as “personal” in Task Manager “Enterprise Context”.

These are the configurations that I've tried so far and didn't seem to work for both apps.

Outlook

  • Name: Outlook
  • Product name: microsoft.windowscommunicationsapps
  • Type: Universal app
  • Publisher: CN=Microsoft Corporation, O=Microsoft Corporation, L=Redmond, S=Washington, C=US
  • Min Version: *
  • Max Version: *
  • Action: Allow

Teams

  • Name: Microsoft Teams
  • Product name: *
  • Type: Desktop apps
  • Publisher: O=MICROSOFT CORPORATION, L=REDMOND, S=WASHINGTON, C=US
  • File: ms-teams.exe
  • Min Version: *
  • Max Version: *
  • Action: Allow

Is there anyone who can advise with the WIP config or is there an alternative way to get the users to switch to the new Apps?

Thank you.

  • Mohammed790's avatar
    Mohammed790
    Copper Contributor

    Techly24 

    This is exactly, we are experiencing, still no solution.  I have to force uses on classic version via teams update policy. Still waiting for answer.

     

    I just found the answer to this issue, which worked for me, I found the answer on below link:

     

    https://www.reddit.com/r/Intune/comments/1910whz/new_teams_client_and_wip_policy/

     

    I added below settings to wip policy. 

    Msteams as store app, and it worked.

    KindlyPin3005

    4mo ago

    I was struggling with the same Problem today. The New Team App is not a "Desktop app" anymore. Now it is a "Store app".

     

    Just take a look at all your installed windows store apps "Get-AppxPackage | Format-Table" and you'll find "MSTeams".

     

    Just add the following settings to you WIP policy:

     

    Name: MSTeams

     

    Product name: MSTeams

     

    Type: Store apps

     

    Publisher: CN=Microsoft Corporation, O=Microsoft Corporation, L=Redmond, S=Washington, C=US

     

    File:

     

    Min Version:

     

    Max Version:

     

    Allow: Allow

     

     

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