Forum Discussion
New Teams and Outlook not working for my organization.
Hi All.
I've been trying to allow the New teams/Outlook for my organization. Here's how we curently have everything setup:
- We use Windows Information Protection with enrolled devices.
- WIP works with “classic” version of MS Teams and Outlook but not the latest “new” version that is being rolled out.
- We know that it relates to WIP, as both new versions work fine with WIP turned off.
- We don’t seem to able to add the correct details to the WIP policy in order to add the new MS Team and Outlook as protected apps (enlightened or unenlightened); they keep showing as “personal” in Task Manager “Enterprise Context”.
These are the configurations that I've tried so far and didn't seem to work for both apps.
Outlook
- Name: Outlook
- Product name: microsoft.windowscommunicationsapps
- Type: Universal app
- Publisher: CN=Microsoft Corporation, O=Microsoft Corporation, L=Redmond, S=Washington, C=US
- Min Version: *
- Max Version: *
- Action: Allow
Teams
- Name: Microsoft Teams
- Product name: *
- Type: Desktop apps
- Publisher: O=MICROSOFT CORPORATION, L=REDMOND, S=WASHINGTON, C=US
- File: ms-teams.exe
- Min Version: *
- Max Version: *
- Action: Allow
Is there anyone who can advise with the WIP config or is there an alternative way to get the users to switch to the new Apps?
Thank you.
- Mohammed790Copper Contributor
This is exactly, we are experiencing, still no solution. I have to force uses on classic version via teams update policy. Still waiting for answer.
I just found the answer to this issue, which worked for me, I found the answer on below link:
https://www.reddit.com/r/Intune/comments/1910whz/new_teams_client_and_wip_policy/
I added below settings to wip policy.
Msteams as store app, and it worked.
KindlyPin3005
•
4mo ago
I was struggling with the same Problem today. The New Team App is not a "Desktop app" anymore. Now it is a "Store app".
Just take a look at all your installed windows store apps "Get-AppxPackage | Format-Table" and you'll find "MSTeams".
Just add the following settings to you WIP policy:
Name: MSTeams
Product name: MSTeams
Type: Store apps
Publisher: CN=Microsoft Corporation, O=Microsoft Corporation, L=Redmond, S=Washington, C=US
File:
Min Version:
Max Version:
Allow: Allow