Forum Discussion
bwilkerson217
Aug 02, 2023Brass Contributor
Motherboard replacement = Duplicate Devices in AAD and Autopilot
Hello, I apologize if this has been answered before but I could not find anything that could give me an answer. This school year we ordered a batch of computers for our students and had the OEM ...
- Aug 02, 2023Autopilot devices are created by taking your hardware hash from your device. Inside this hh, there is info about your TPM,mobo etc. if your mobo changed, so did the hh and with it Autopilot isnt going to recognize your device
https://call4cloud.nl/2021/12/married-with-systemboards-976-tpm/
In the blog above, I am explaining what breaks and how to deal with it... (but yeah removing all the leftovers is probably the best thing you could have done)
Aug 02, 2023
Autopilot devices are created by taking your hardware hash from your device. Inside this hh, there is info about your TPM,mobo etc. if your mobo changed, so did the hh and with it Autopilot isnt going to recognize your device
https://call4cloud.nl/2021/12/married-with-systemboards-976-tpm/
In the blog above, I am explaining what breaks and how to deal with it... (but yeah removing all the leftovers is probably the best thing you could have done)
https://call4cloud.nl/2021/12/married-with-systemboards-976-tpm/
In the blog above, I am explaining what breaks and how to deal with it... (but yeah removing all the leftovers is probably the best thing you could have done)
bwilkerson217
Aug 02, 2023Brass Contributor
Thank you for your response. I was hoping that the OEM would register the new board to our tenant but I guess it will have to be part of our procedure to purge out devices that have been serviced and had major hardware changes.