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bwilkerson217's avatar
bwilkerson217
Brass Contributor
Aug 02, 2023
Solved

Motherboard replacement = Duplicate Devices in AAD and Autopilot

Hello,   I apologize if this has been answered before but I could not find anything that could give me an answer.  This school year we ordered a batch of computers for our students and had the OEM ...
  • Rudy_Ooms_MVP's avatar
    Aug 02, 2023
    Autopilot devices are created by taking your hardware hash from your device. Inside this hh, there is info about your TPM,mobo etc. if your mobo changed, so did the hh and with it Autopilot isnt going to recognize your device

    https://call4cloud.nl/2021/12/married-with-systemboards-976-tpm/

    In the blog above, I am explaining what breaks and how to deal with it... (but yeah removing all the leftovers is probably the best thing you could have done)

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