Forum Discussion
Microsoft_Intune_DeviceSettings extension failed to load.
When I am trying to access endpoint.microsoft.com, I get the below message about intune device settings extension, then the screen continues to show the 3 dots and nothing happens. This only happens on our corporate network. It loads fine when on home internet.
Things I have tried:
- confirmed third party cookies enabled for this site
- no pop-ups being blocked.
- cannot see any traffic being blocked on the firewall. As per closest article i've found: https://techcommunity.microsoft.com/t5/microsoft-intune/error-while-loading-extension-microsoft-intune-devicesettings/m-p/2168400#M6097 I whitelisted graph.windows.net on the FW with no success.
- I have tried Chrome, Edge, both normal and in incognito mode.
I have also included a screenshot from fiddler to show the process the browser goes through. I tried adding those URL's to permitted sites on the FW with no luck. Any advice would be appreciated.
5 Replies
Hi.. seen it happening with ssl inspection software/firewalls or something like Pihole. if it works at your home internet... there must be some blocker at the corporate network.
- Hi Rudy,
Thank you for the response. I thought I had replied earlier. That is my thought as well, but i've tried suggestions to unblock graph.windows.net I saw in another post, as well as making sure to add all related URL's to the whitelist on the FW with no luck. I even went as far as excluding from SSL with the same behavior.- What happens when totally removing/bypassing the proxy/ssl inspection that is configured.I am assuming that works as expected? because that sandbox-60 mentioned is your proxy or?
