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TimonL's avatar
TimonL
Copper Contributor
Jun 26, 2025

Managed Home Screen - Volume Control

Hey everyone,

I'm hitting a bit of a wall with an Android kiosk dedicated device setup using Intune and the Managed Home Screen app, and I'm hoping someone here might have some insights.

The setup is mostly working great, but I've run into a specific issue regarding volume control. Within the Managed Home Screen, users are only able to adjust the media volume. They have no control over the call volume or notification volume.

This is problematic for our use case, as users occasionally need to adjust these other volume levels. I've dug through the Intune policies extensively, but I can't seem to find any specific setting or configuration profile that exposes these volume controls within the Managed Home Screen environment.

Has anyone encountered this before? Is there a known way to enable users to change call and notification volumes on an Android dedicated device with Managed Home Screen, either directly through Intune policies or perhaps via a custom configuration or OEMConfig?

I'm truly at my wits' end with this one, so any suggestions or workarounds would be hugely appreciated!

Thanks in advance for your help.

 

Inside the MHS

 

When exited MHS:

 

android
Intune
Managed Home Sreen
mobile device management (mdm)

6 Replies

  • 270876's avatar
    270876
    Copper Contributor
    Jul 01, 2025

    I’m coming at this from a more Android-native angle rather than through Intune, but I’ve definitely seen this issue where MHS locks media volume as the only adjustable stream. No notification or call volume access unless you step outside the kiosk container.

     

    For Samsung devices, the **Sound Assistant** app can help. It offers per-app volume control and more flexibility across streams—sometimes enough to get around MHS’s limits. Not perfect, but for One UI users it’s something.

     

    Keen to hear if anyone’s had success with this inside a fully managed Intune setup.

     

  • UpNorthIntune's avatar
    UpNorthIntune
    Iron Contributor
    Jul 01, 2025

    Have you got an MHS App configuration profile setup?

     

    As there is this setting which may help.

     

     

    • TimonL's avatar
      TimonL
      Copper Contributor
      Jul 02, 2025

      Hi,

       

      i just checked and tested it. Its the "Enable/disable ringtone selector feature", a feature to be able to change the ringtone sound.

       

      Thanks for the suggestion anyways.

    • TimonL's avatar
      TimonL
      Copper Contributor
      Jul 02, 2025

      Hi,

       

      i will take a look at this setting and let you know if it helps.

      Thanks for the suggestion!

  • UpNorthIntune's avatar
    UpNorthIntune
    Iron Contributor
    Jul 01, 2025

    Hi TimonL​ 

     

    Please could you share the device's make and model?

     

    We use MHS a lot, and it throws out all sorts of weird and wonderful problems :)

    • TimonL's avatar
      TimonL
      Copper Contributor
      Jul 02, 2025

      Hi,

      We have this on 2 devices with both a different configuration but both dedicated devices/Kiosk/MHS.

      Google Pixel 8A Android 15

      Zebra HC25 Android 13

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