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Ricardo Mendes's avatar
Ricardo Mendes
Brass Contributor
Aug 06, 2020

MAM and iOS 13.04

Hi All,

We have a customer that is piloting MAM and we are facing some issues regarding an iphone device. The MAM policies are working, since there are Android smartphones that are working fine. However a in a iOS 13.4 is not picking up the policies. Tried in a iOS 12.4 and works fine. Did anyone faced an issue similar to this?

Kind rgs,

RM

Intune
iOS 13
Mobile Application Management (MAM)

6 Replies

  • Moe_Kinani's avatar
    Moe_Kinani
    Bronze Contributor
    Aug 09, 2020
    Hi Ricardo,

    It could be just timing issue, I know MAM takes long time to get applied on unmanaged devices, especially if you applied policy then you made some changes afterwards.

    Moe
    • Ricardo Mendes's avatar
      Ricardo Mendes
      Brass Contributor
      Aug 10, 2020

      Hi Moe_Kinani 

      We did the setup several days ago, so I think the policies had time to apply. And also, they are working in a Android device.

      Thanks

  • eglockling's avatar
    eglockling
    Iron Contributor
    Aug 08, 2020

    Ricardo Mendes  I don't currently have any devices running iOS 13.4, but app protection policies had worked previously for this version. Is the policy being applied to managed devices, unmanaged devices, or both?

      • eglockling's avatar
        eglockling
        Iron Contributor
        Aug 17, 2020

        Ricardo Mendes  Is the policy being applied to the built-in All Users group, or a specific AAD user group? Was the end-user already setup with the app before applying the app protection policy to the user?

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