Forum Discussion
theunknown
Oct 15, 2024Brass Contributor
macOS Onboarding - Profile installation failed
0Hi at all 🙂 Hope you can help me with my onboarding problem with macOS 🙂 I have a user with a existing macOS device. In the Microsoft Learn docs I found that it is possible to add existing...
RickardR
Mar 24, 2025Copper Contributor
Not sure if this helps you, it was 5 months ago you posted, but putting this here for others that might have similar problems. Since you mention you mentioned an existing device? Have it been enrolled previously? I just had this problem after I reset a machine for ex-employee, but I had forgotten to delete it from Intune, so the serial number ( I suppose ) was locked, and I couldn't enroll it (got the above error message when installing profiles). After deleting the entry from Intune, the enrollment started working again.