Forum Discussion
Issues with Outlook notifications on Android work profile
- May 26, 2020
marky79 - Check that Focused In Box is switched off on your Android Outlook App. Occasionally, when Outlook gets an update it, for some reason, resets it to "on" by default. When its on I get no Notifications because its switched off on all of my main Outlook instances. You'll find it in settings. You may want to check that you have both accounts set up the same way too, again via Settings, then select each account separately and see what you have set up for each account.
marky79 - Check that Focused In Box is switched off on your Android Outlook App. Occasionally, when Outlook gets an update it, for some reason, resets it to "on" by default. When its on I get no Notifications because its switched off on all of my main Outlook instances. You'll find it in settings. You may want to check that you have both accounts set up the same way too, again via Settings, then select each account separately and see what you have set up for each account.
- I_am_RajeshMay 26, 2020Brass Contributor
not sure but for me Focused inbox is on and i get notification, let me try this on my device as wellAllan_Clarke
- Allan_ClarkeMay 26, 2020Iron Contributor
I_am_Rajesh - yes, you'll get a Notification if Focused is switched on but only if the email goes in to the Focused In Box. I don't use Focused at all and when it gets switched over to "on" after an update, I suddenly notice I'm not getting email notifications. Go in to settings, switch it off & they start up again.
So, you're right, you'll get Notifications if Focused is switched on but if all your emails are going straight to a standard In Box then, on the app, they stop.
- I_am_RajeshMay 26, 2020Brass ContributorGot you!!! Thanks for clarification.
- marky79May 26, 2020Copper ContributorI've tried turning off the focused inbox so will see what happens. I only have 1 account set up which was working fine before I set up the work profile
- marky79May 27, 2020Copper ContributorLooks like this has solved the issue. Thanks for your help