Forum Discussion
marky79
May 22, 2020Copper Contributor
Issues with Outlook notifications on Android work profile
Hi I'm not sure if this is the correct place to ask but I've also posed the question on the android support forum. I've set up a work profile and it seems to be working OK. I get notifications fr...
- May 26, 2020
marky79 - Check that Focused In Box is switched off on your Android Outlook App. Occasionally, when Outlook gets an update it, for some reason, resets it to "on" by default. When its on I get no Notifications because its switched off on all of my main Outlook instances. You'll find it in settings. You may want to check that you have both accounts set up the same way too, again via Settings, then select each account separately and see what you have set up for each account.
marky79
May 26, 2020Copper Contributor
I_am_Rajeshof course. Here's the current setup
I_am_Rajesh
May 26, 2020Copper Contributor
are you able to see new mail in notification bar ?but no notification sound ?
Or neither you are able to see mail in notification bar nor sound.
Are this happening on all mobile or only on specific mobile?
Can you go to 2nd option in screenshot and browse that option ---- than see if notification options are enabled or not , also try to change the alert tone and check with test email and see if it works ?
- marky79May 26, 2020Copper ContributorIt is happening on all android mobiles with the work profile. I am getting absolutely no notifications on new mail arriving