Forum Discussion
marky79
May 22, 2020Copper Contributor
Issues with Outlook notifications on Android work profile
Hi I'm not sure if this is the correct place to ask but I've also posed the question on the android support forum. I've set up a work profile and it seems to be working OK. I get notifications fr...
- May 26, 2020
marky79 - Check that Focused In Box is switched off on your Android Outlook App. Occasionally, when Outlook gets an update it, for some reason, resets it to "on" by default. When its on I get no Notifications because its switched off on all of my main Outlook instances. You'll find it in settings. You may want to check that you have both accounts set up the same way too, again via Settings, then select each account separately and see what you have set up for each account.
I_am_Rajesh
May 26, 2020Brass Contributor
so all mail notification are silent ? or any specific mail notification ? i mean if mail has some rule setup like move it to desire folder automatically than you will not be notified but if its directly coming to inbox than you will be notified marky79
marky79
May 26, 2020Copper Contributor
All incoming mail is silent. I get calendar notifications but nothing else from Outlook
- I_am_RajeshMay 26, 2020Brass Contributor
Can you go to outook mobile app
Go to setting
select Notification
under that you will have 3 option
1.Notification -- so select all mail
2. New Mail Sound -- select alert tone for incoming message if not done already
- marky79May 26, 2020Copper ContributorHi
That is currently how it is set but there is no notification for new mail. The icon does not even appear at the top of the screen- I_am_RajeshMay 26, 2020Brass Contributor
can you share the screenshot if possible ?marky79