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Peter van der Zande's avatar
Peter van der Zande
Iron Contributor
Nov 20, 2018

Issue with Windows Hello after fresh restart with autopilot.

Hi,

 

I have several computers added to autopilot.

I also have Windows Hello disabled.

But when giving the device a fresh start in Intune, it asks to set a Pin with Windows Hello.

How is this possible? i disabled Windows Hello in Intune.

Any else having this issue?

 

Autopilot
Fresh start
Intune
Windows Hello

5 Replies

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  • Oliver Kieselbach's avatar
    Oliver Kieselbach
    MVP
    Nov 20, 2018

    Hi, did you set it to disabled or not configured? Do you have the auto-enrollment configured and do you have the Enrollment Status page active? 

    If you have set it to disabled and auto-enrollment with Enrollment Status page set, the setting should be on the device before the Pin creation dialog would get the chance to pop up and therefore it would be effectively prevented.

     

    best,

    Oliver

    • Peter van der Zande's avatar
      Peter van der Zande
      Iron Contributor
      Nov 20, 2018
      Hi Oliver,
      i have set it to Disabled and the Status page setting is set to No.
      • Oliver Kieselbach's avatar
        Oliver Kieselbach
        MVP
        Nov 20, 2018

        So this might be a race condition. The status page makes sure all policies are in place befor the desktop is loaded. In your case the WHfB disable setting might not be there as the desktop loads and the PIN dialog is shown. try set the status page and test again. 

         

        best,

        Oliver

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