Forum Discussion
iphones has reset itself automatically
We have setup a few tenants with VPP tokens and apple business manager integration with intune. Using ABM integration with intune is excellent to provision iphones - expecially when you purchase the...
Hello,
We manage approximately 2,500 iOS devices with Intune and we encountered a similar problem. At first I thought this might be problem with Intune's itself. However, when I asked for feedback from users, they stated that their devices were reset not for no reason, but after entering incorrect screen passcodes repeatedly. Then I checked the configuration settings. I noticed that we deploy a setting called "Max Failed Attempts". This setting resets the device after a certain incorrect passcode entry. We deleted this setting and the problem was solved.
I hope it will be useful for people experiencing similar problems,
Regards