Forum Discussion
Suleyman Ali
Jun 14, 2021Iron Contributor
iphones has reset itself automatically
We have setup a few tenants with VPP tokens and apple business manager integration with intune. Using ABM integration with intune is excellent to provision iphones - expecially when you purchase the...
ashleighs
Jun 21, 2021Copper Contributor
Suleyman Alihave your figured out what's causing this? I have the same issue for a user whose device i manage.
Suleyman Ali
Jun 21, 2021Iron Contributor
no, we have not figured this out. I have reported to the Azure Intune team.
- Thijs LecomteJun 21, 2021Bronze ContributorI have seen this when users just type their PIN code in incorrectly for x number of times. Are you sure this isn't the case?
- Suleyman AliJun 21, 2021Iron Contributorno, this is not the case. Its possible it can be accidental, however, two of the users have said that it was like this in the morning. So nothing can be sure without reviewing the log files (if its possible)
- Thijs LecomteJun 21, 2021Bronze ContributorYou can always double check the Intune logs to ensure no admin wiped the device. Apart from that, there isn't much to do unfortunately, as the logs on the local device have been wiped.